Legal

Privacy Policy

Last updated: 3 July 2026

This policy explains how Kivona Consulting Ltd (“Kivona”, “we”, “us”) collects, uses, and protects your personal data when you visit kivona.co.uk or contact us. We handle personal data in line with the UK GDPR and the Data Protection Act 2018.

1. Who we are

Kivona Consulting Ltd is a company registered in England & Wales (Company No. 16964334), with its registered office at 5 Brayford Square, London, England E1 0SG. We are the “data controller” responsible for your personal data. For any privacy question or request, contact us at hello@kivona.co.uk.

2. The data we collect

When you complete our contact form or email us, we collect the details you choose to share, which may include:

• Your name and role
• Your work email address
• Your company name
• The service you are interested in
• Any message or information you send us

We do not use advertising or tracking cookies on this website, and we do not run third-party analytics that profile you. Our web host may keep standard server logs (such as IP address and browser type) for security and to keep the site running.

3. How we use your data and our lawful basis

We use your personal data to respond to your enquiry, to discuss and provide our services, and to manage our working relationship with you. Our lawful bases under the UK GDPR are:

• Legitimate interests: responding to enquiries and running our consultancy;
• Steps to enter into a contract: where you ask us about working together;
• Legal obligation: where we must keep records for tax or compliance.

4. Cookies

This website does not set advertising or tracking cookies. If we add any strictly necessary or analytics cookies in the future, we will update this policy and, where required, ask for your consent under the Privacy and Electronic Communications Regulations (PECR).

5. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate, for example our email and website hosting providers, and they only process it on our instructions. We may also disclose data where the law requires it.

6. Where your data is held

Your data is stored within the UK or the European Economic Area where possible. If any provider processes data outside the UK, we take steps to ensure it is protected by appropriate safeguards, such as an adequacy decision or standard contractual clauses.

7. How long we keep it

We keep your personal data only as long as needed for the purpose it was collected, which is to answer your enquiry and, if we work together, for the duration of our relationship and any period required by law. After that, we securely delete it.

8. Your rights

Under the UK GDPR you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to erase your data;
• restrict or object to how we use it;
• request a copy of your data in a portable format;
• withdraw consent where we relied on it.

To exercise any of these rights, email hello@kivona.co.uk. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office, at ico.org.uk.

9. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

10. Contact

For any question about this policy or your personal data, contact us at hello@kivona.co.uk.

This policy is provided in good faith to reflect UK data-protection requirements. It is a general template and not legal advice. We recommend a qualified solicitor reviews it before publication.